POLICIES & INFORMATION
Standard ground shipping is free for all orders shipped to the US. We offer expedited shipping services at an additional charge. Expedited shipping options are only available to US customers. International shipping options are available as well. Please note, when shipping internationally, the customer is responsible for any import duty or tariff charges imposed by customs.
All orders are shipped out Monday - Friday. Orders placed Friday evening - Sunday are shipped on the following Monday.
Please allow 1-2 business days for orders to be processed before shipping. During sales and holidays, please allow 2-5 business days for processing. If you have a question or concern about receiving your dress in time for an event, please email us at firstname.lastname@example.org and we will be happy to answer any questions.
Tracking information is automatically emailed to the email address provided at checkout. If you do not receive your tracking information within 1-2 business days, please check your spam folder.
Xscape Evenings will gladly accept returns for items purchased on the www.XscapeEvenings.com website within 14 days of delivery date for a refund or free exchange. All final sale items < $100 are not returnable. Shipping charges are not refundable. A label fee of $10 will automatically be deducted from your refund.
All returned items must be unworn, undamaged with hangers and all tags attached. Dresses with makeup or deodorant stains will not be accepted. We recommend wearing a t-shirt when trying on your dress for the first time.
To initiate a return, please visit our Return Center link
If you have any questions or would like to request a return, please email your order number to email@example.com. Our office hours are Monday - Friday, 9AM - 5PM EST. Please allow up to 24 hours for someone to respond to your initial request.
I ordered several different dresses and chose this one because it is just elegant. I bought it for our daughters wedding this summer I wanted something that was light and not too hot it’s off the shoulder it stays just where it should off the shoulder is comfortable light and doesn’t wrinkle I would say it runs pretty much true to size . I am 5’9”140 pounds and it fit me perfectly I don’t even need to alter it. Made very well
After searching for months I finally found the dress that is perfect to wear to my sons wedding! It’s elegant, stylish young looking and hides the belly where it needs to! The Navy blue is gorgeous and has just the right amount of sparkle without over doing it. It’s lightweight and moves freely. I have to hem it a little. I am 5 foot even and busty and ordered a 16P and just needs to be hemmed maybe a couple of inches. I plan on wearing 3+” heels. Overall it fits perfectly other then the length. I can not wait to wear it to my sons wedding in a couple of months! This is a definite mother of bride or groom gown!
Beautifully made . For my daughters wedding . Everyone says stunning
Well made, great fit and style and beautiful detail!!
Beautiful dress, tape embroidery is the best, color very beautiful . I would recommend this to mother of the bride or groom.