POLICIES & INFORMATION
Standard ground shipping is free for all orders over $100. We offer expedited shipping services at an additional charge. These shipping options are only available to US customers. International shipping options are available by request.
All orders are shipped out Monday - Friday. Orders placed Friday evening - Sunday are shipped on the following business day.
Please allow 1-2 business days for orders to be processed before shipping. During sales and holidays, please allow 2-5 business days for processing.
Tracking information is automatically emailed to the email address provided at checkout. If you do not receive your tracking information within 1-2 business days, please check your spam folder.
Xscape Evenings will gladly accept returns for items purchased on the www.xscapeevenings.com website within 21 days of delivery date for a full refund. All final sale items are not returnable. Shipping charges are not refundable.
To initiate a return, please visit our Return Center link
If you have any questions or would like to request a return, please email your order number to firstname.lastname@example.org. Our office hours are Monday - Friday, 9AM - 5PM EST. Please allow up to 24 hours for someone to respond to your initial request.
Please note, when using the Xscape Evenings return label, a label fee of $6.95 will be deducted from your refund.
This dress was perfect for the wedding I was a guest at.
This dress is so pretty! I bought it for a black tie wedding and can’t wait to wear it. It looks just like the photo but prettier in person. The straps are adjustable which is great as I am 5’3 with a short torso. I am wearing platform heels which give me about an extra 4 inches and the dress is then just skimming the floor as it should. I followed the size chart and it fits just as the sizing reads. The dress is also lightweight which I didn’t expect- I think it will be quite comfortable for a long night!
CKV, thank you for your feedback! We are happy to hear that we were able to exceed your expectations with the 'Teagan' dress :) Thank you for this outstanding review and we hope to shop with you in the future!