POLICIES & INFORMATION
Standard ground shipping is free for all orders shipped to the US. We offer expedited shipping services at an additional charge. Expedited shipping options are only available to US customers. International shipping options are available as well. Please note, when shipping internationally, the customer is responsible for any import duty or tariff charges imposed by customs.
All orders are shipped out Monday - Friday. Orders placed Friday evening - Sunday are shipped on the following Monday.
Please allow 1-2 business days for orders to be processed before shipping. During sales and holidays, please allow 2-5 business days for processing. If you have a question or concern about receiving your dress in time for an event, please email us at email@example.com and we will be happy to answer any questions.
Tracking information is automatically emailed to the email address provided at checkout. If you do not receive your tracking information within 1-2 business days, please check your spam folder.
Xscape Evenings will gladly accept returns for items purchased on the www.XscapeEvenings.com website within 14 days of delivery date for a refund or free exchange. All final sale items < $100 are not returnable. Shipping charges are not refundable. A label fee of $10 will automatically be deducted from your refund.
All returned items must be unworn, undamaged with hangers and all tags attached. Dresses with makeup or deodorant stains will not be accepted. We recommend wearing a t-shirt when trying on your dress for the first time.
To initiate a return, please visit our Return Center link
If you have any questions or would like to request a return, please email your order number to firstname.lastname@example.org. Our office hours are Monday - Friday, 9AM - 5PM EST. Please allow up to 24 hours for someone to respond to your initial request.
The color is amazing. Changes from blue to fuchsia to pewter depending on angle. Not too heavy.
This dress is gorgeous and well made.
This dress is stunning. The switch in colors from blue to fuscia to a silvery sparkle is mesmerizing. I love the slit in the front, and the way it fits.
I absolutely loved the dress. It is beautiful and the sparkle is OMG! But the Xscape customer service is amazing! They helped me out almost immediately and they were so kind to me. Will shop here again and 100% recommend!!!
Anniela, we appreciate your outstanding review! We are thrilled to hear that you are in love with your dress and had a positive experience with our customer service department. Thank you for your purchase and feedback, we look forward to shopping with you again!
Can’t believe it fit so perfectly - Xscape always has the best fitting clothes for my form.
Jennifer, we appreciate your review! We are thrilled to hear that your dress fits perfectly. Thank you for your purchase!