POLICIES & INFORMATION
Standard ground shipping is free for all orders over $100. We offer expedited shipping services at an additional charge. These shipping options are only available to US customers. International shipping options are available by request.
All orders are shipped out Monday - Friday. Orders placed Friday evening - Sunday are shipped on the following business day.
Please allow 1-2 business days for orders to be processed before shipping. During sales and holidays, please allow 2-5 business days for processing.
Tracking information is automatically emailed to the email address provided at checkout. If you do not receive your tracking information within 1-2 business days, please check your spam folder.
Xscape Evenings will gladly accept returns for items purchased on the www.xscapeevenings.com website within 21 days of delivery date for a full refund. All final sale items are not returnable. Shipping charges are not refundable.
To initiate a return, please visit our Return Center link
If you have any questions or would like to request a return, please email your order number to email@example.com. Our office hours are Monday - Friday, 9AM - 5PM EST. Please allow up to 24 hours for someone to respond to your initial request.
Please note, when using the Xscape Evenings return label, a label fee of $6.95 will be deducted from your refund.
I love the way the ruching in the back makes my hips look smoother than they are. The beaded sleeves are just the right amount of sparkle. I'm going to wear it to my son's outdoor spring wedding. I think it will be perfect.
Great fit, lovely colour, more deep plum than burgundy but really happy with it
beautiful dress - did not fit right
I have tried numerous times emailing you to exchange my dress for a different size and I cannot get anyone to contact me!
We are so sorry to hear that this dress did not work out and appreciate your feedback. If you need assistance with returns or exchanges, please contact us at firstname.lastname@example.org to help us help you!
It is a shame it does not fit!
It is gorgeous!!!!
We are so sorry to hear that this dress did not work out and appreciate your feedback. If you have any questions, please feel free to contact us at email@example.com to help us help you find the perfect dress!